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Day-to-day responsibilities of Tarrant County 9-1-1 District (TC911) staff include:
- Acting as representative for all public safety answering points (PSAPs) in dealing with service providers regarding the design and operation of the 9-1-1 network.
- Managing the installation and maintenance of 9-1-1 hardware and software in all TC911 PSAPs.
- Preparing and managing the District budget, and administering the finances of the District.
- Maintaining an accurate and reliable 9-1-1 database.
- Providing for telecommunicator training in the operation of 9-1-1 equipment and the processing of 9-1-1 calls.
- Providing a public education program promoting awareness of advancements in 9-1-1 and the proper use of the system.
Mission
To provide the most reliable 9-1-1 telecommunications system possible to all persons within the Tarrant County 9-1-1 District.
Objectives
- Ensure availability of the 9-1-1 system to all persons and entities within the Tarrant County 9-1-1 District.
- Provide continuous improvement of systems and services through research and implementation of industry "best practices."
- Enhance public education and awareness of available and future 9-1-1 services.
- Provide leadership in the areas of legislation, regulation, and technology.
- Advise, inform, and educate telecommunicators and other public safety personnel to ensure adherence to federal and state emergency communications laws and requirements.

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