Calltakers report problem calls to District staff who investigate and get the problem corrected. The primary tool used by the calltakers to report problems is the “9-1-1B Problem Call Report”. The 9-1-1B form should be filled out by the calltaker as soon as possible after the call, providing as much information as possible to help get the problem resolved.

The 9-1-1B form should be faxed to the Tarrant County 9-1-1 District office at

9-1-1B Form Instructions 9-1-1B Downloadable Form