Play a key role in the success of 9-1-1 Operations
Do you have a background in Public Safety Communications?
Do you take pride in performance excellence?  
Do you value feedback?
Do you have a passion for helping others succeed?

If you answered YES to these questions, you could be the perfect fit! Grand Prairie Emergency Communications Center is looking for a full-time Quality Assurance Coordinator to provide performance-based feedback to our Emergency Communications team. We strive to ensure that we consistently provide excellent service to our customers, both internal and external.  Consistent feedback allows our team to better understand performance expectations, remediate deficiencies and strengthen our skills so that we stand ready and able to respond to the
needs of the public and our fellow first responders.

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