Dispatcher II


Duties include receiving and dispatching emergency calls from citizens requesting police service; maintaining contact with police field units; entering, updating and retrieving information from teletype networks; and providing assistance in taking reports over the telephone. Duties require being able to work an eight or 12 hour shift covering a 24-hour period, and schedule will include weekends and some holidays. Must have a high school diploma or equivalent and two years relevant experience; Computer Aided Dispatch, 911 or similar police-related experience preferred. If and when requested, must take and pass an assessment on Criticall Personnel Selection Software. Must have, or be able to obtain within specified timeframe, TCOLE telecommunications proficiency certificate and state licensure. Duties involve access to sensitive Criminal Justice Information Systems (CJIS), which requires that a thorough background check be conducted. Candidates will be subject to a polygraph exam and criminal history check. In accordance with CJIS requirements, must not have any criminal conviction as an adult or juvenile above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered.

 PAY GRADE GG14 / FULL RANGE $19.07 – $26.90 PER HOUR ($39,672 – $55,956 ANNUALLY)

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