Please do not call AT&T Resolution Center.

See below for the escalation procedures and the attached report for 9-1-1 trouble resolution. 

Initial Report - (Low Priority)

Email* tc911support@tc911.org

*not monitored 24/7

Escalation - (Medium-Urgent Priority)

**TechOps On-Call - 817-210-0675**

**Available 24/7, call immediately if service impacting system/down

Escalation 

Call 817-529-2834

PSAP Escalation List