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with Tarrant County 9-1-1 District

Protect 9-1-1 TCOLE#8816

Tuesday, August 22, 2023, 8:00 AM – 5:00 PM

Protect 9-1-1 is a course specific to 9-1-1 telecommunicators that focuses on mental and physical health, with an emphasis on PTSD, resilience, and stress management. Location: Irving Police and Fire Academy at 2603 Esters Rd, Irving TX 75062

 

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NG9-1-1 Preparation TCOLE#5103

Wednesday, August 23, 2023, 8:00 AM – 5:00 PM

The purpose of this course is to provide resiliency tools for future technologies that could potentially be introduced to emergency communications centers. NG911 will present a number of unique challenges to 9-1-1 telecommunicators as they gain access to live video. This training discusses these challenges, how to bolster resilience during the transition, and how to respond to particularly distressing video calls. Location: Irving Police and Fire Training Academy at 2603 Esters Rd, Irving, TX 75062

 

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Active Shooter Response TCOLE #5309

Monday, August 28, 2023 8:00 AM – 5:00 PM

The student will identify active shooter events, the characteristics of an active shooter, and the roles and responsibilities of the dispatcher during an active shooter event.

 

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Suicide Intervention TCOLE #5307

Monday, September 11, 2023 8:00 AM – 5:00 PM

This course is designed to assist 911 First Responders in responding to suicidal callers. Learners will receive national data, suicide risk factors, and call-taking techniques. The course includes a guided presentation, awareness videos, and suicidal caller scenarios.

 

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