Tarrant County 9-1-1 District offers CritiCall testing for calltaker/dispatcher applicants free of charge to our member agencies. Guidelines and requests for applicant testing include:

  • Testing is done in the E-Lab at the Tarrant County 9-1-1 District Offices 2600 Airport Freeway, Fort Worth, TX (corner of Airport Freeway and Sylvania)
  • Testing is offered by appointment only
  • No more than 5 applicants may test at a time
  • A representative from the Public Safety Answering Point (PSAP) must accompany applicants
  • Applicants must have passed a criminal history check by the PSAP
  • The PSAP representative will be briefed prior to testing on setting up and taking down the equipment
  • PSAP representatives will receive a printout of the applicant’s scores prior to leaving and are responsible for proper filing at their agency


For appointment email Erin Zuzik at CriticallTesting@tc911.org